Charles Thompson

Senior Program Architect - Salesforce, New Zealand

Enterprise Architect since the 1990's, 21x Certified Salesforce consultant and architect, specialist in Service Cloud - but his passion is Pro Bono consulting to non-profits across Aotearoa and the globe

Speaking engagement at Singapore Dreamin' 2020:  "Say NO to Call Centres - Customer service across modern channels".   Also attend Wellington and Auckland user group meetings regularly and participate in discussions on the Trailblazer Community.